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5

5

5

Friendly, comfortable atmosphere and approach to business.

5

Joe and his team always do a great job of repairing my bmw and keeping me informed of the work done and the costs. The repairs are done in a timely manner -it’s always an overall positive experience. I would recommend ASM to anyone.

5

5

Quick full synthetic oil change for $50, Christian was great in highlighting areas that I needed to address - value for your buck !

5

The employees at ASM really treat you as if you are family. They are friendly, honest and unlike any other auto body shop I have been to. Their prices are extremely reasonable. Best of all they even picked me up from my own home and brought me to the shop so I could get my vehicle! Paid a great price to get my PA state inspection and emissions, oil change and alignment! Thank you!

5

As a former mechanic, I have a unique insight into reviewing other shops. I was in a pinch and needed a set of tires put on. Wear indicated an alignment would be a good idea, so opted for that too. Didn't mention to Joe that I'm retired from the business, not to hide anything, but there just wasn't time during the quick and easy drop off procedure. I was contacted when they had the car on the lift to suggest some items that the car is certainly in need of. I politely declined the additional service and was not pressured or given any kind of hard-sell. The job was completed on time for the cost estimated. During pick up, I has happy to find out that correcting and sealing the corrosion on the bead of my wheels was included in the price. This is a professional shop with contentious techs and management running an honest business. Highly recommend. And they are super conveniently located within walking distance from my job! (yay me)

5

Aus and Chris were excellent! Were very clear and informative about what was needed and why and gave multiple options to resolve the issue. They were very friendly and it was a great experience.

1

The 2 guys were very nice because they seen a lady that meant. Free money for doing nothing diagnosted my suv for 20 minutes cost $68.43. Just to tell me sensors for transmission and transmission fluid low..i ask them. To check the trans fluid they said thats too much trouble but putting the reader on is much easier and more 💰 took my money and didnt fill in my transmission fluid and thats what i needed. Some kind of service u come in for one thing get a another service and didnt get what u came in for to check and fill transmission fluid. Then quote me a price of $5000

Sandra came into our shop asking to have the transmission fluid checked, but, based on her description of the issues she was having, it was clear the problems with her vehicle were related to the transmission itself, not to mention other issues the vehicle had that we discovered and reported to her. We performed a FREE scan AND vehicle inspection and explained that changing the transmission fluid would not fix the problem. So she AUTHORIZED an hour diag, but we only charged for half an hour and were able to confirm several issues with the vehicle that would indeed cost in the neighborhood of $5000 if she wished to have the vehicle pass PA State Inspection and be safe to drive. We documented the issues for her and even researched options for replacing or repairing the transmission. Sandra was an unscheduled walk-in and we put way more time and effort into assisting her than she was billed for (she was with us for over an hour). It's a shame this is how gratitude is shown. No good deed goes unpunished I guess.

- ASM Auto LLC