The 2 guys were very nice because they seen a lady that meant. Free money for doing nothing diagnosted my suv for 20 minutes cost $68.43. Just to tell me sensors for transmission and transmission fluid low..i ask them. To check the trans fluid they said thats too much trouble but putting the reader on is much easier and more 💰 took my money and didnt fill in my transmission fluid and thats what i needed. Some kind of service u come in for one thing get a another service and didnt get what u came in for to check and fill transmission fluid. Then quote me a price of $5000
Sandra came into our shop asking to have the transmission fluid checked, but, based on her description of the issues she was having, it was clear the problems with her vehicle were related to the transmission itself, not to mention other issues the vehicle had that we discovered and reported to her. We performed a FREE scan AND vehicle inspection and explained that changing the transmission fluid would not fix the problem. So she AUTHORIZED an hour diag, but we only charged for half an hour and were able to confirm several issues with the vehicle that would indeed cost in the neighborhood of $5000 if she wished to have the vehicle pass PA State Inspection and be safe to drive. We documented the issues for her and even researched options for replacing or repairing the transmission. Sandra was an unscheduled walk-in and we put way more time and effort into assisting her than she was billed for (she was with us for over an hour). It's a shame this is how gratitude is shown. No good deed goes unpunished I guess.
- ASM Auto LLC